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ANSWERS TO YOUR QUESTIONS

Shopping Information

What's the cost of shipping?
The Holiday Wellness Box has a flat fee of $5.99 shipping. If you are in the local delivery area of The Home Detox Box, we offer a delivery rate of $3.00 (for zip codes 60174,60175, 60134, 60510, and 60119). This option will be available at checkout if you qualify for this method. PLEASE NOTE: LOCAL DELIVERY WILL BEGIN MONDAY, DECEMBER 20TH.
When will you ship my order?
This limited edition Holiday Wellness Box will ship within 24 hours of ordering (same-day if ordering before 2 pm CST). Of course, due to COVID-19 and USPS delays, please be patient with shipping services. Tracking will be provided by email once your order ships.
How long will it take to arrive?
Items typically take 2-4 business days to arrive once shipped.Again, due to COVID-19 and USPS delays, please be patient with shipping services. Tracking will be provided by email once your order ships.
Where do you ship?
As of right now, shipping is available to residents in the USA .

Payment Information

Do I have to pay sales tax?
Only customers who purchase items in the state of Illinois will be charged sales tax. Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location.
When will I be charged?
Your accounts will be charged within 24 hours of completing checkout.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.